Oce Teams With Graphic Intelligence Agency to Offer Technical Support for Oce Imaging Supplies

CHICAGO, March 8 /PRNewswire-FirstCall/ -- Oce (NASDAQ:OCENY), a global leader in digital document management and delivery solutions, has teamed with the Graphic Intelligence Agency (GIA) to provide technical support to customers using Oce large format color media. This partnership offers value to Oce's distributors and their customers by bringing the internationally renowned digital printing expertise of the GIA to Oce color media users throughout the United States.

Staffed by GIA representatives proficient in large format digital color printing applications, the Oce Media Technical Support center can be accessed through a toll-free number. Customers can select from three product categories including "Display Graphics", "CAD" or "Solvent" and are connected to a representative specializing in the selected category. Oce Media Technical Support representatives have a thorough knowledge of popular inkjet printers, ink types, authoring software, RIP software and Oce media. Customers can obtain advice on the use of Oce media for a particular application, learn how to optimize printing for a variety of printers using various RIP software packages or determine the best alternatives for finishing selected media for a given application.

"We are pleased to be working with the GIA to offer best-in-class support for Oce's large format media distributors and their customers," said Dan Halkyard, Director, Wide Format Marketing, Oce Imaging Supplies. "This program offers our distribution partners and their customers a higher level of confidence when selecting Oce large format media knowing that application support is just one free phone call away. Technical support is one key way that Oce differentiates our supplies business from the competition. By complementing our internal capabilities with the world-class technical support of the GIA, we believe Oce can satisfy the needs of digital printers who want turnkey performance and not simply a 'product-in-a-box.' We believe this program will appeal to resellers who prefer suppliers that make their sales teams' jobs easier."

How to Contact Oce Media Technical Support

Customers can call toll-free 1-800-578-5902 from 8:00 am to 5:00 pm Central Time, Monday through Friday to access the Oce Media Technical Support line staffed by GIA. For pre-sales support and help locating an Oce Authorized Reseller, call toll-free 1-800-323-4827. 

www.oceusa.com/resourcecenter

About GIA

The Graphic Intelligence Agency is the professional services business unit of GretagMacbeth(R) and an international leader in graphics industry training and support. Since 1997, the GIA has provided both major manufacturers and end users with comprehensive solutions to their color and workflow problems.

About Oce

Oce is a leading provider of digital document management technology and services. The company's solutions are based on Oce's advanced software applications that deliver documents and data over internal networks and the Internet to printing devices and archives -- locally and around the world. Supporting the workflow solutions are Oce digital printers and scanners, considered the most reliable and productive in the world. Oce also offers a wide range of display graphics, consulting and outsourcing solutions.

Netherlands-based Oce N.V. (NASDAQ:OCENY), with a workforce of around 21,500 people and 2004 revenues of $3.3 billion, maintains research and manufacturing centers in the Netherlands, the United States, Germany, France, Belgium, the Czech Republic, and Japan. Oce's North American headquarters is located in Chicago with major business units in Chicago; New York City; Boca Raton, FL; Salt Lake City; Coventry, RI; and Vancouver, BC. North American revenues were $1.2 billion for fiscal 2004, and employment is currently 8,100.

www.oceusa.com

www.oce.com