Pro/ENGINEER 24/7 Online Technical Support Portal From Root Solutions Ltd.

CAMBRIDGE, UK, Feb. 9, 2005 : Root Solutions Ltd. are very pleased to announce the launch of our unique 24/7 online support portal. Call logging, HINTS & TIPS, Online FORUM and much more.

As the first and longest serving accredited PTC "Maintenance Service provider" (MSP) Root Solutions Ltd. Are always looking for ways in which we can improve our support services and as such are very pleased to announce the launch of our 24/7 online support portal.

A. . Users can log support calls 24 hours a day 7 days a week.

B. . Direct access to ALL call details 24/7.

C. . View open and closed calls 24/7.

D. . Multiple logins to support database.

E. . Access to all PREVIOUS support call details.

F. . Wildfire 2 and 2001 Hints & Tips.

G. . Dedicated Support FORUM monitored by our technical support team.

H. . Online tutorials and training guides including many excellent AVI's.

I. . and much more. Root Solutions Ltd. Are a leading supplier of Pro/ENGINEER software training and support within the UK.

With 14 years of leadership in helping businesses innovate and compete. Root Solutions Ltd. Is a leading provider of Pro/ENGINEER, Pro/INTRALINK and Windchill PLM products. Root Solutions Ltd. Offer technical engineering solutions that serve customers in the aerospace & aviation, architecture & construction, automotive, electronics, government & military, petrochemical, telecommunications and utilities industries.

www.root-solutions.co.uk